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Delivery, Refunds and Privacy Information

Delivery

Once we have received your order we will do our very best to get the items to you as quickly as possible.

Your order will normally be dispatched by Royal Mail or by courier. Both options require signature on receipt. 

Returns

Privacy

Your privacy is very important to us and we will never release your personal details to any outside company for mailing or marketing purposes.

When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers.

In order to offer a high level of customer service we work with Shopify and reputable distribution companies to handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.